Privacy Policy
Effective Date: 01/01/2025
Tompkins Family Chiropractic (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with our office, or use our services.
If you have questions about this Privacy Policy, please contact us using the information provided below.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Mailing address
- Appointment request information
- Health-related information you choose to provide
- Insurance information
- Communication preferences
We may also automatically collect limited technical information when you use our website, such as:
- IP address
- Browser type
- Device type
- Website usage data
- Cookies and analytics information
How We Use Your Information
We may use the information we collect to:
- Schedule and manage appointments
- Provide chiropractic and wellness services
- Respond to inquiries
- Send appointment reminders and office updates
- Communicate regarding patient care
- Improve our website and services
- Maintain office records
- Comply with legal and regulatory requirements
Text Messaging and SMS Communication
If you provide your mobile phone number and opt in to receive text messages, Tompkins Family Chiropractic may send SMS/text messages related to:
- Appointment scheduling
- Appointment reminders
- Follow-up communication
- Office notifications
- Patient care-related communication
- Responses to inquiries
Message frequency may vary depending on your interaction with our office.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. You may reply HELP for assistance.
Consent to receive text messages is not required as a condition of receiving care or services.
We do not sell, rent, or share your SMS opt-in information, mobile phone number, or text messaging consent with third parties for their marketing purposes.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us in operating our practice and website, including:
- Scheduling providers
- Payment processors
- Messaging and communication providers
- Technology and hosting providers
- Insurance and billing partners
These service providers are only permitted to use information as necessary to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights, safety, or property.
HIPAA and Health Information
As a healthcare provider, Tompkins Family Chiropractic complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Protected health information is handled according to our Notice of Privacy Practices and applicable healthcare privacy regulations.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance and user experience.
We may use website analytics services to understand how visitors interact with our website.
You may adjust your browser settings to disable cookies, though some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental involvement.
Your Choices
You may contact us at any time to:
- Update your information
- Request removal from communications
- Opt out of text messaging
- Ask questions about our privacy practices
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Tompkins Family Chiropractic
7620 North Hartman Lane, Suite 122
Tucson, AZ 85743
Phone: 520-572-2596
Website: https://tompkinschiropractic.com
If you have questions regarding this Privacy Policy, please contact our office.